Call received from (210) 775-5865... "Jared" vs. Automated Ashley (AA)
Jared: "Hello."
AA: "Hi! My name is Ashley. Is this Jared?"
Jared: "Yes it is. I'm sorry, who is this?"
AA: "Hi! My name is Ashley."
Jared: "Hi Ashley. What can I do for you?"
AA: "Hi!"
Jared: "Ashley, are you okay? It sounds like your batteries are dying."
AA: <long silence>
Jared: "Ashley, can you give me a second, I think we have a bad connection. The reception at my place of business is bad. Okay, so you were saying?"
AA: "Hi! My name is Ash..."
Jared: "Much better, now I can hear you again."
AA: "I'm with E-Degree and you recently requested some information on continuing your education."
Jared: "Yup, because a PhD in Astrophysics just isn't keeping me challenged."
AA: <long silence with the occasional click>
Jared: "Ashley, are you okay? It sounds like you've fallen and can't get up. Should I call LifeAlert?"
</callend>
For the record, I don't have a PhD in astrophysics. It's depressing that in 2014 we still don't have automated calling services capable of taking a joke without shutting down.
Wednesday, June 4, 2014
June 4 12:58 pm - "Jared" vs. Microsoft Technical Support
Phone call received from (716) 578-2826... "Jared" vs Microsoft Technical Support (MTS)
Jared: "Hello"
MTS: "Hello. May I speak with Jared please?"
Jared: "Speaking."
MTS: "My name is <indecipherable> and I'm with Microsoft Technical Support."
Jared: "You're with who?"
MTS: "Microsoft Technical Support. I'm calling because our servers are telling us that you have an issue with your Windows PC. Is your copy of Windows Genuine?"
Jared: "Well, in the interest of not incriminating myself, yes."
MTS: "Uh. Well, thanks. Are you by the computer now so that I may walk you through the troubleshooting process?"
Jared: "Is it normal for that code to only get sent to you? I mean Windows warns me about EVERYTHING else."
MTS: "Sir, I assure you that this is a real issue and I would like to help you and ensure that your computer is safe."
Jared: "Yes, and I appreciate you being proactive about it, especially since I don't remember giving Microsoft my phone number. You guys really did your homework, and I really want to be safe. I can't believe my anti-virus, spyware software, and stuff didn't catch this."
MTS: "So you've never gotten a message?"
Jared: "Nope not one. I can't believe that this is happening. While we're fixing that, can you help me with iTunes?"
MTS: "I uh, um"
</endcall>
So, while Microsoft may call you (http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx), I don't think this was legitimate, and thus had a nice little break from sitting in traffic during lunch. If only he could have helped me with my iTunes...
Jared: "Hello"
MTS: "Hello. May I speak with Jared please?"
Jared: "Speaking."
MTS: "My name is <indecipherable> and I'm with Microsoft Technical Support."
Jared: "You're with who?"
MTS: "Microsoft Technical Support. I'm calling because our servers are telling us that you have an issue with your Windows PC. Is your copy of Windows Genuine?"
Jared: "Well, in the interest of not incriminating myself, yes."
MTS: "Uh. Well, thanks. Are you by the computer now so that I may walk you through the troubleshooting process?"
Jared: "Is it normal for that code to only get sent to you? I mean Windows warns me about EVERYTHING else."
MTS: "Sir, I assure you that this is a real issue and I would like to help you and ensure that your computer is safe."
Jared: "Yes, and I appreciate you being proactive about it, especially since I don't remember giving Microsoft my phone number. You guys really did your homework, and I really want to be safe. I can't believe my anti-virus, spyware software, and stuff didn't catch this."
MTS: "So you've never gotten a message?"
Jared: "Nope not one. I can't believe that this is happening. While we're fixing that, can you help me with iTunes?"
MTS: "I uh, um"
</endcall>
So, while Microsoft may call you (http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx), I don't think this was legitimate, and thus had a nice little break from sitting in traffic during lunch. If only he could have helped me with my iTunes...
The Adventure Begins
So, I'm not really sure how my number ended up on these weird robotic phone lists, and it always seems like no matter how many times you ask to be "taken off the list" you either don't or end up on another just as annoying list. It's even more annoying when they aren't even looking for you.
According to these new clowns, my name is Jared. These are my stories. I will no longer settle for just asking to be taken off the list. Instead, I am going to play with them. If they are going to waste my time, I might as well have fun right?
According to these new clowns, my name is Jared. These are my stories. I will no longer settle for just asking to be taken off the list. Instead, I am going to play with them. If they are going to waste my time, I might as well have fun right?
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